Frequently Asked Questions
Please check here before contacting us to see if your question was already asked by someone else.
Can I send you a cheque?
Yes, however we will hold your order until the cheque clears. For immediate delivery upon ordering, use your Visa, Master Card, or a money order. We also take cash if you come to our office. Don't send cash in the mail.
Where can I find information about shipping?
View our Shipping Information page.
Will you build a custom product for me?
Unlike other companies, with PG Sports Equipment you are dealing directly with the manufacturer. Because of this, we are able to offer much more to your equipment. We can embroider your name or league name directly onto your equipment before it is sewn together.
Another benefit that comes with dealing with the manufacturer is custom sizing. We can custom build your shin pads so the straps fit just right or custom cut your pants to fit your specification. PG Sports Equipment will work with you, the customer, to meet your every need.
Can I return my purchase?
PG Sports Equipment stands behind all of its products. All our products are covered for 6 months to be free of manufacturer, or material defects. If one is encountered we will fix it if possible or replace with a new product.
How can I become a reseller of PG Sports Equipment products?
This page offers the different options on how you can become a PG reseller.
Can I order online?
Yes, if you are from the USA or Canada and you don't want your product shipped by Air.
How can I talk to someone directly?
Phone us at 604.288.2552. If you get our voicemail, please leave a message with your name and phone number so we can call you right back.
